F.A.Q.

We make buying and selling ganja easy.

At Ganja.com, we strive to make the buying and selling of ganja, and anything in-between incredibly easy and intuitive to our users. Here we try to answer some of your most common questions. If you have a question that isn’t answered below, please feel free to contact us.

Can I buy and sell on Ganja.com?

-You must be an adult to use Ganja.com.

-You must agree to Ganja.com’s Terms Of Use found HERE.

-Every cannabis related product you are buying or selling on Ganja.com, must be legal to buy and sell in your jurisdiction.  Check your local laws and regulations.

-Opening up an account to buy on Ganja.com is FREE.

-Opening up an account to sell on Ganja.com is also FREE.

-Sellers pay a 5% fee on all sales.

Start buying or selling right now, by signing up RIGHT HERE.  Both are FREE!

What is an Open Beta, I see that written next to the Ganja.com logo?

Open Beta means the secured testing of the beta version of the Ganja Marketplace by offering the Buy.Ganja.com systems to the general public for free trial for a limited period of time prior to the commercial launch of Buy.Ganja.com.

Having the Open Beta helps out our engineers to work out the bugs and kinks in our complex software and servers.  We get by with a little help from our friends!

Are there any fees to buy or sell on Ganja.com?

The Seller pays a 5% fee on all sales.  No membership or signup fees!

-Buyers are NOT charged any fees by Ganja.com.  No membership or signup fees!

What are Ganja.com's Terms Of Use?

Ganja.com’s Terms Of Use can be found HERE.

What is Ganja.com's Privacy Policy?

Ganja.com’s Privacy Policy can be found HERE.

Your privacy and the business relationship between our Buyers and Sellers, is of paramount importance to us.

How long does it take to sign up?

It only takes about one minute to signup for an account and it’s FREE!

I need help setting up my store on Ganja.com.

We have made it extremely easy to setup a storefront on Ganja.com.  But, if you are having a difficult time in doing so or just have some questions, please reach out to us HERE.

How do I get paid?

Getting paid for all your hardwork and sales on Ganja.com is what this is all about and it’s very easy! On the left side of your Vendor Dashboard, you will see the Withdraw button.  Click that button.

withdraw button

There you will be able to withdraw and keep track of all your payment transactions.

withdraw-screenshot

What a great job you have!

Help. Where is my order?

If you have placed an order on buy.ganja.com and you have a question about that order, make sure to contact the vendor for more information.  You can find your ORDERS LISTED HERE (log in to see your orders):

.

Help. I have an RMA.

If you have placed an order on buy.ganja.com and you have a question about that order, make sure to contact the vendor for more information.  All of your Return Merchandise Authorisation information is handled by your merchandise Seller. You can find your ORDERS LISTED HERE (log in to see your orders):

.

I'm an investor and want to help Ganja.com

If you are an investor that is interested in Ganja.com, contact us and we can start a conversation.  Contact Us HERE.

I have an idea or company that I think would interest Ganja.com

If you have a great ganja idea or have a company that may need Ganja.com’s investment or technical help, you may  Contact Us HERE .

Help. I don't see my products live on Ganja.com yet?

Upload your products onto Ganja.com from your account.  It is easy and FREE.  After you upload your products, we will be notified and review your products submission for accuracy and any potential spam or duplicates.  We usually approve product submissions within a couple of hours but it may take from 24-48 hours to verify. We will hurry to get you up and running and making those sales!

What kind of products can I sell in my store on Ganja.com?

You can sell any products that are ganja related and legal for you to sell.

Upload your products onto Ganja.com from your account.  It is easy and FREE.  After you upload your products, we will be notified and review your products submission for accuracy and any potential spam or duplicates.  We usually approve product submissions within a couple of hours but it may take from 24-48 hours to verify. We will hurry to get you up and running and making those sales!

ShipStation

ShipStation

ShipStation - Can I use it in my store on Buy.Ganja.com?

Users will enjoy the shipping features of ShipStation like inventory management, product labeling, easy payment, etc. ShipStation integration is enabled for every store on Buy.Ganja.com!

You will need a ShipStation active paid account to enjoy this service.

ShipStation

Does your company need a FREE coupon/affiliate/marketing system?

Does your company need a free coupon/affiliate/marketing system?  Ganja.com can help!  Use our Ganja.com Rewards system to help with your own marketing and sales of cannabis products and services.  Check it out HERE…

Ganja.com Rewards System

I would love to work at Ganja.com!

Literally every department at Ganja.com is hiring.  Our plan is to grow big fast. We would love to consider bringing you onboard for this amazing journey to provide ganja to the entire planet! If you think you have what it takes and a love for cannabis, then please send us a letter stating your desires and qualifications. Use our contact form to drop us a line and choose the Subject = Career Opportunities.  We look forward to meeting our future ganja partners!

Take your ganja business to the next level.

Main Menu